Imagine pocket dialing someone while you were talking badly about them, and they heard the whole thing. That's exactly what happened to a customer after receiving his pizza from Papa Murphy's. The pizza deliverer pocket dialed the customer after returning to the store, and in a conversation with some co-workers repeatedly a racial slur, use your imagination, over and over again. He used the term in a song as if he was singing opera. His reasoning for this was because he claimed the customer did not tip him.
The customer took a video of the receipt from the order, showing the 21% tip that he left, and played the pocket dial that went to voicemail. This video made it's way all the way back to the CEO of Papa Johns who posted a message to their Facebook page saying,
I would say the CEO handled this extremely well. Stating that the drivers actions defy his and the company's values and will not be tolerated. The driver was terminated immediately. I hope he feels like a dumbass now. Complaining about not getting a tip, when you clearly did. Karma for being a liar and an idiot.
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