Wednesday, June 5, 2013

Papa Murphy's Pocket Dial Fail

It happens to the best of us, you slip your phone in your pocket without locking the screen and with your butt, dial someone in your contacts. I've called a friend before while belting out some Adele (not well) in my car, only to find she was listening the whole time. Embarrassing. 

Imagine pocket dialing someone while you were talking badly about them, and they heard the whole thing. That's exactly what happened to a customer after receiving his pizza from Papa Murphy's. The pizza deliverer pocket dialed the customer after returning to the store, and in a conversation with some co-workers repeatedly a racial slur, use your imagination, over and over again. He used the term in a song as if he was singing opera. His reasoning for this was because he claimed the customer did not tip him. 

The customer took a video of the receipt from the order, showing the 21% tip that he left, and played the pocket dial that went to voicemail. This video made it's way all the way back to the CEO of Papa Johns who posted a message to their Facebook page saying, 

I would say the CEO handled this extremely well. Stating that the drivers actions defy his and the company's values and will not be tolerated. The driver was terminated immediately. I hope he feels like a dumbass now. Complaining about not getting a tip, when you clearly did. Karma for being a liar and an idiot. 



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